Help Center
Welcome to the Help Center of Domato Book Co.! We are dedicated to supporting young minds, educators and parents. If you have any questions or need assistance, we are here to help you every step of the way. Below you will find helpful resources and options to ensure a smooth and enriching experience with our high-quality children literature.
Frequently Asked Questions (FAQs)
Our FAQ section is designed to provide quick answers to common questions regarding our books ordering process, delivery and more. Whether you are a parent looking for the perfect book for your child or an educator seeking resources, our FAQ is a great place to start. For more details, visit FAQs section on our home page.
For which classes group do you publish books?
We publish books for students from Nursery to 8th grade, covering a comprehensive range of subjects that align with the NEP (2020) and NCF (2023) aligned curriculum at each educational level. Our books are designed to cater to the learning needs and abilities of young learners.
What is the estimated delivery time for books?
Standard delivery typically takes 5-7 business days, allowing enough time for processing, packaging, and transit to ensure your books arrive in good condition. If you need your books sooner, express delivery is available and generally takes 2-3 business days, offering a faster, more efficient shipping option for urgent needs.
What should I do if there is an issue with my order or delivery?
If you encounter any issues with your order or delivery, please visit our "Contact Us" page or directly contact us through whatsapp. Our customer service team is available to assist you and resolve any concerns related to your order.
Contact Support
Our dedicated support team is here to assist with any questions, concerns or feedback you may have. Whether you are a parent, teacher or school administrator, we value your engagement with Domato Book Co. Reach out to us at info@domatobookco.com or call us at +91 97822 22212 during business hours. We aim to respond to all inquiries within 24 hours to ensure you get the help you need.
