Privacy Policy

Domato Book Co. values the trust you place in us. This Privacy Policy explains how we collect, use and safeguard your information when you interact with our mobile and web platforms - including our E-commerce store, Learning Management System (LMS) and Resource Hub. By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect information to provide, improve and personalize your experience with Domato Book Co. Depending on how you use our app, we may collect:

Personal Information: Name, email, phone number, address, school name and class details.
Login Credentials: Account ID, username, or login key used for secure access.
Academic Data: Uploaded assignments, performance reports, assessments and other LMS-related materials.
Purchase Data: Order details, payment method (no payment card info stored) and delivery address.
AI Interaction Data: Inputs or text provided by users to generate AI-based educational content.

2. How We Use Your Information

We use collected data solely to enhance your learning and shopping experience. Your information is never sold or shared for third-party advertising. Specifically, we use data to:

Process orders and manage delivery logistics.
Authenticate users and manage LMS accounts for owner/teachers/students.
Generate personalized learning materials and reports.
Enable AI-powered text generation and teaching tools within the Resource Hub.
Improve content quality, app usability and curriculum alignment.
Provide customer support and respond to inquiries efficiently.

3. E-commerce Section

Our e-commerce platform allows parents, schools and individuals to purchase Domato Book Co. materials. During the checkout process, we collect only the essential data needed to process your order.

All payment transactions are handled securely through encrypted gateways.
Delivery data is used only for order fulfillment and never shared externally beyond courier partners.

4. Learning Management System (LMS)

The LMS section empowers teachers, students and owners to share and access educational resources. Data stored in this section includes uploaded materials, student performance records and digital reports using camera or through file folders.

Uploaded academic files are securely encrypted and accessible only by authorized users (teacher, student, owner).
LMS data is not visible to the public or external organizations.
Teachers retain ownership of uploaded content and may delete or edit it anytime.
Schools and administrators can request permanent data deletion upon account closure.

5. Resource Hub (AI, Pedagogies, Assessments & Holistic Cards)

The Resource Hub enables educators and students to use interactive tools such as AI-based text generators, pedagogical frameworks, digital assessments and holistic report cards.

AI-generated content inputs are processed temporarily and not stored permanently on our servers.
Pedagogical resources and AI prompts are used to enhance learning strategies and teacher creativity, not for user profiling.
Assessment data and holistic card information are confidential and accessible only to registered school users.
AI systems are monitored to ensure that no sensitive or personally identifiable information is used in model training.

6. Data Protection & Security

Domato Book Co. implements strict security measures to prevent data breaches and unauthorized access. These include:

End-to-end encryption for file transfers and account access.
Role-based access control for teachers, students and owners.
Regular data audits and secure cloud storage systems.
Compliance with applicable Indian IT and data privacy regulations.

7. User Rights & Consent

Users have full control over their personal data. At any time, you may:

Access and update your personal profile information.
Request data deletion or account removal.
Contact us for any data-related queries at info@domatobookco.com.

8. Updates to This Policy

Domato Book Co. may periodically update this Privacy Policy to reflect changes in our technology, features or legal requirements. Updated versions will always be available on this page with a revised effective date.

9. Contact Us

For any privacy-related questions, concerns,or feedback, please contact our support team at info@domatobookco.com or call us at +91 97822 22212. We are committed to ensuring your data remains safe and your experience remains transparent and trustworthy.